Terms of use

Agreement to these terms

These terms govern your use of the Ezra website. By using the site you accept them. Use of the Ezra Slack application during a pilot is governed by the separate written agreement signed with each agency, which controls if there is any conflict.

Pilot access

Access requests are reviewed and may be declined for any lawful reason. Pilot access is limited in scope, may change while the product develops, and can be suspended or withdrawn.

Published pilot pricing is an offer to discuss, not a binding quote. Fees, term, and scope are fixed in the signed agreement.

Acceptable use

Do not attempt to disrupt the service, probe or bypass security controls, scrape the site by automated means, access accounts or client data you are not authorized to see, or use the site to send unlawful, infringing, or harmful content.

Access may be blocked immediately where continued use presents a risk to the service or to other users.

AI output and human responsibility

Ezra is an artificial intelligence system. Its reviews, diagnoses, plans, and drafts are prepared work for a person to check before it is used or sent to a client.

Output can be incomplete or wrong. Ezra is not a substitute for professional advice, and no output should be treated as legal, tax, accounting, financial, or compliance advice. Your team remains responsible for every decision made and every message sent to a client.

Content and intellectual property

Product scenes, metrics, client names, and conversations shown on this site are illustrative material prepared for the site. They do not describe a specific customer result and no result is promised.

The Ezra name, mark, site design, and written content belong to Ezra and are protected by copyright and trademark law. You may quote short excerpts with attribution. You may not copy the site or use the marks to suggest endorsement.

Slack is a trademark of Salesforce, Inc. Other product names referenced on the comparison pages belong to their respective owners and are used for identification and fair comparison only. No affiliation or endorsement is implied.

Third party links

The site links to third party services. Those services are controlled by other companies and are covered by their own terms and privacy notices. Ezra is not responsible for their content or practices.

Disclaimer of warranties

The website is provided on an as is and as available basis. To the fullest extent permitted by law, Ezra disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non infringement, and any warranty that the site will be uninterrupted, secure, or error free.

Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by law, Ezra and its officers, members, employees, and suppliers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption arising out of your use of the website, whether based in contract, tort, warranty, or any other theory.

Total liability arising out of or relating to the website is limited to one hundred United States dollars, or the amount you paid Ezra for website access in the twelve months before the claim, whichever is greater. Liability under a signed pilot agreement is governed by that agreement instead.

Nothing in these terms excludes liability that cannot be excluded under applicable law, including liability for fraud, willful misconduct, or personal injury caused by negligence.

Indemnity

You agree to defend and indemnify Ezra against claims, damages, and reasonable legal costs arising from your misuse of the website, your violation of these terms, or your violation of the rights of a third party.

Governing law and disputes

These terms are governed by the laws of the State of Michigan, without regard to its conflict of law rules and without applying the United Nations Convention on Contracts for the International Sale of Goods.

Before filing a claim, both sides agree to try to resolve the matter informally by writing to the contact address below and allowing thirty days for a response.

If the matter is unresolved, you and Ezra agree that the state and federal courts located in Oakland County, Michigan have exclusive jurisdiction, and both sides consent to venue there. Either side may still bring a qualifying claim in small claims court.

Any claim relating to the website must be brought within one year after it arises, to the extent Michigan law permits that limit.

Electronic communications and severability

By submitting the access form you agree to receive communications from Ezra by email about your request. You can opt out of non essential email at any time.

If a provision of these terms is held unenforceable, the rest stays in effect and the unenforceable provision is limited to the smallest degree needed to make it valid.

Changes

These terms change as the product develops. The date at the top of this page marks the current version. Continued use of the site after an update means you accept the updated terms.

Contact

Ezra is operated from the State of Michigan, United States. Postal address available on request. Written notices reach us at the address below and are answered in writing.

Full contact routes